WORCESTER—A place known for sparking curiosity in kids just made a big leap toward making sure every child feels welcome.
The EcoTarium has officially been recognized as an Autism Welcoming business after completing staff training in partnership with the Autism Alliance, a program of Advocates. The museum joins a growing number of local institutions working to provide more inclusive, sensory-responsive experiences for individuals with autism and their families.
“We are very excited to share that we have offered this company-wide training as an initiative promoted by our DEIA Committee,” said Maggie McIsaac, human resources manager at the EcoTarium, in a statement. “Becoming an Autism Welcoming business allows our employees to further provide exceptional customer service to all our guests.”
Staff members have now been trained to support visitors with autism through thoughtful accommodations—from offering sensory kits at the Information desk to providing clear resources online, including graphic maps and narrative social stories to help families plan their visit.
“The partnership between the Autism Alliance and local businesses increases quality of life for family caregivers and their loved ones with autism,” said Jeffrey Keilson, senior vice president of strategic planning at Advocates. “It creates a welcoming, inclusive community for all.”
For families looking to avoid large crowds and overstimulation, the museum recommends visiting during off-peak hours, Tuesday through Friday between 1:30 p.m. and 5 p.m.
The initiative aligns with the EcoTarium’s broader commitment to diversity, equity, inclusion, and accessibility.
